Refund policy

RETURNS

Due to the sensitive nature of our products, we are unable to accept returns or exchanges. If you are not satisfied with your order, please reach out to us within 30 days of purchase and we’ll do our best to assist you. Shipping fees are non-refundable.

REFUNDS

We want you to be 100% satisfied with your purchase and experience. If for any reason you are not completely satisfied, please reach out to our team directly at support@othercare.org and we’ll work to make it right.

Refunds are issued in the form of store credit.

The Naturalena Foundation, a 501(c)(3) nonprofit organization, is the charitable entity behind Othercare. Contributions made through our donation-driven marketplace model are tax-deductible to the extent allowed by U.S. law.

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Refund policy

RETURNS

REFUNDS

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