Frequently Asked Questions
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What is Othercare’s mission?
Othercare is committed to supporting families in need through the donation of essential sanitation products and other necessities. Our mission is centered on community-centric support, providing necessary hygiene products —from diapers, to menstrual products to incontinence care—across the entire life cycle - helping to break cycles of poverty and improve health outcomes. Every purchase of Othercare products contributes directly to the Lone Star Diaper Bank and other charitable initiatives aimed at supporting mothers, babies, and families across the U.S.
What makes Othercare different from other brands?
Othercare is a donation-powered brand, where every purchase helps fund vital charitable programs. We balance innovation, quality, and care in every product we make, ensuring our offerings not only serve families in need but also align with sustainable practices that support the environment. By purchasing from Othercare, you are contributing to a cleaner planet and healthier communities.
What programs does Othercare support?
We are deeply committed to supporting several key programs that tackle the challenges of period poverty, diaper need and hygiene essentials. You can direct your donation to one of the following causes:
- Diaper Bank Contributions: Donations help stock the Lone Star Diaper bank, providing babies with the diapers they need to stay healthy and safe.
- Period Poverty: Othercare also supports period poverty programs that ensure individuals have access to menstrual products, allowing them to maintain dignity and participation in education and work.
- Hygiene Kits: Othercare collaborates with partners to deliver community hygiene packs, ensuring people have access to the essentials they need to stay healthy, empowered, and connected.
Can I direct my donation to a specific program?
When you donate products or funds, you can choose to direct your support to a specific program, whether it's diaper bank services, period poverty, or Community Hygiene packs. Please follow the prompts on our donation page or at check out to direct your donation
Can I receive a tax receipt for my donation?
Yes, the Naturelena Foundation which sits alongside Othercare is a registered as a 501(c)(3) nonprofit organization and provides tax-deductible receipts for donations of products and financial contributions. The receipt will reflect the value of the donated products, and you can use this for tax purposes. Receipts will be issued to you at the time of purchase or donation.
How will my donation be used?
Your donation will directly support families in need, providing critical access to sanitation and hygiene products that they might not otherwise be able to afford. By donating to programs like our diaper bank, period poverty initiatives, and Community Hygiene Kits, you are helping people stay healthy, maintain their dignity, and keep their lives on track—whether it's attending school, going to work, or simply managing personal health needs.
What impact does my donation have?
Donations to Othercare programs make a significant difference in the lives of individuals and families. Diaper need and period poverty are all serious issues that affect millions of people. Without access to basic sanitation products, families face devastating consequences, including poor health, isolation, and barriers to education or employment. Your donation helps to break these barriers, providing families with the dignity and support they deserve.
For example:
- $50 can provide diapers for a baby in need for a month.
- $100 can supply a month’s worth of menstrual products for a woman facing period poverty.
$200 can support a family with incontinence care products for an entire month.
How does Othercare contribute to environmental sustainability?
At Othercare, we are passionate about creating products that not only support families but also protect the environment. Our products are designed with sustainability in mind, using eco-friendly materials. By supporting Othercare, you’re not only contributing to social good but also promoting environmentally responsible practices.
Why is donating to Othercare important for the community?
Donating to Othercare strengthens our communities by addressing key issues that affect public health, education, and economic opportunities. Diaper need and period poverty can have long-lasting effects on individuals and families, leading to a cycle of poverty and hardship. By supporting Othercare’s programs, you’re helping to break this cycle, allowing families to focus on their well-being and opportunities for a better future.
How can I volunteer with Othercare?
We welcome volunteers who want to make a positive impact in their communities. If you're interested in volunteering, whether it's helping to sort products, assist with fundraising efforts, or distribute goods to local shelters, please contact us for more details.